Glossary

What is SIP trunk?

A SIP trunk is an internet-based phone line that connects a business phone system (PBX) or software such as an AI voice agent to the public phone network.

In practice

What it means for your business

It lets you keep existing numbers and route calls to an AI agent without changing carriers.

SIP / PBX integration

Related terms

More from the glossary

IVR (interactive voice response)Warm transferCall concurrencyVoice AI latencySpeech-to-text (STT)Text-to-speech (TTS)Khaleeji (Gulf) ArabicCode-switchingUAE PDPL (personal data law)Data residencyWhatsApp BSP (Solution Partner)Meta Tech Provider

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