What is UAE PDPL (personal data law)?
The UAE PDPL is Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, the UAE's main data-protection law for the private sector outside the financial free zones, which have their own rules.
What it means for your business
It matters for call recordings, transcripts and CRM data. Ask any AI vendor where data is stored and processed, and how long it is kept.
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Data residencyWhatsApp BSP (Solution Partner)Meta Tech ProviderCold transferUAE telemarketing regulationDNCR (UAE Do Not Call Registry)Barge-in (interruptions)Answering machine detection (AMD)Containment rateAI voice agentAI receptionistConversational AI