What is Voice AI latency?
Latency is the delay between a caller finishing speaking and the AI agent starting to reply. Long pauses make calls feel robotic; well-built agents keep them short.
What it means for your business
It depends on speech recognition, the language model and the voice engine, and on the network path to the phone line.
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Speech-to-text (STT)Text-to-speech (TTS)Khaleeji (Gulf) ArabicCode-switchingUAE PDPL (personal data law)Data residencyWhatsApp BSP (Solution Partner)Meta Tech ProviderCold transferUAE telemarketing regulationDNCR (UAE Do Not Call Registry)Barge-in (interruptions)