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Integration · Telephony

VYZR + SIP / PBX

Keep your existing phone system and numbers: connect your PBX or VoIP provider to VYZR through SIP.

Map your SIP / PBX workflowAll integrations
Laptop, phone and calendar on a tidy desk
Good tools talk to each other.

What the agent can do with it

During the conversation
  • Answer calls routed from your PBX
  • Transfer calls back to extensions or queues, warm or cold
After the conversation
  • Keep caller ID and routing rules you already use
  • Report outcomes per number and queue

Example workflows

After-hours overflow

Your PBX sends calls to VYZR after 6 pm and when every line is busy.

Front-line triage

VYZR answers first, solves routine questions and transfers the rest to the right queue.

How it connects

Connecting SIP / PBX

Through a SIP connection to your PBX or carrier, or VYZR numbers on Etisalat (e&) and du. Routing, caller-ID permissions and provider setup are confirmed during implementation.

Every connection is tested with real examples before it handles live customers: a normal request, a missing record, an API failure and a handover to your team.

AI receptionistDocumentation

VYZR and SIP / PBX: questions

Does VYZR integrate with SIP / PBX?

Yes. Through a SIP connection to your PBX or carrier, or VYZR numbers on Etisalat (e&) and du. Routing, caller-ID permissions and provider setup are confirmed during implementation.

Can the agent use SIP / PBX on both calls and WhatsApp?

Yes. The same agent and the same connection work on phone calls, WhatsApp and web chat.

Is my account connected automatically?

No. A logo on our site does not mean every account is pre-connected. Permissions, plans, data fields and write behaviour are confirmed with you during implementation.

More integrations

Other tools VYZR connects to

Zoho CRMCal.comCalendlyGoogle CalendarZapierMailchimpGoogle SheetsWebhooks and APIHubSpot