Re-engaging old leads
Call through a dormant CRM list, find who is still interested and book them in for your team.
Outbound AI calling that follows UAE rules and still converts.
VYZR's outbound voice agents call your approved lists to remind, follow up, qualify and re-engage, in Arabic and English. Every campaign runs inside the UAE telemarketing rules: approved hours, Do Not Call Registry screening and company-registered numbers.
What outbound AI calling is good for
Appointment reminders
Confirm, reschedule or cancel tomorrow's appointments so fewer slots go empty.
Lead follow-up
Call new web or ad leads within minutes, while they still remember filling in the form.
Payment and renewal nudges
Remind customers about renewals or due payments and route questions to your team.
The UAE telemarketing rules every AI campaign must follow
Cabinet Resolution No. 56 of 2024 regulates marketing calls in the UAE from 27 August 2024, and Resolution No. 57 of 2024 sets the fines. An AI agent making marketing calls is held to the same rules as a person.
| Rule | What it means for an AI campaign |
|---|---|
| Calling hours | Marketing calls only between 9:00 am and 6:00 pm. Campaigns must be hard-limited to that window. |
| Call frequency | Once a day per consumer, and up to twice a week only if the earlier call went unanswered. No more calls after a customer says no. |
| Do Not Call Registry | Numbers on the TDRA's Do Not Call Registry (DNCR) must be excluded. Fines start at AED 50,000 for a first violation. |
| Caller numbers | Calls must come from local numbers registered under the company's commercial licence, never personal numbers. |
| Approval and records | Companies need prior approval to telemarket and must keep records of their marketing calls. |
Summary of Cabinet Resolutions No. 56 and 57 of 2024, based on published legal analysis (Clyde & Co, July 2024). This is not legal advice; confirm your obligations with the TDRA or your lawyer. Clyde & Co
In plain words: UAE telemarketing regulation · the Do Not Call Registry · answering machine detection
How a VYZR outbound campaign runs
Bring a permissioned list
Import contacts with consent, remove duplicates and screen against the DNCR before every campaign.
Set the rules
Calling window, retries, caller number, language and what the agent may and may not say.
Pilot small
Run a few hundred calls, read transcripts, adjust the script and check outcomes before scaling.
Hand over the hot ones
Interested contacts are transferred live or booked, and every outcome lands in your CRM.
Outbound AI calling: questions
Is outbound AI calling legal in the UAE?
Marketing calls are allowed when they follow Cabinet Resolution No. 56 of 2024: approved hours (9 am–6 pm), Do Not Call Registry screening, company-registered numbers, frequency limits and prior approval. The rules apply whether a person or an AI makes the call.
Does the agent say it is an AI?
We recommend it. Telling people they are speaking to an AI assistant, and offering a person, builds trust and keeps you ahead of disclosure rules.
Can it call in Arabic?
Yes. Campaigns run in Arabic, English or both, and Gulf Arabic has been tested on production calls.
What results can outbound AI deliver?
Zain Middle East Properties used VYZR to call older leads across several launches: more than 10,000 calls, with one re-engaged lead buying a property worth AED 3.1M after the sales team followed up.
Bring one list. We'll show you the first 100 calls.
A 15-minute call. Hear an agent handle your own scenario in English or Arabic.