Dialects, not one language
Gulf, Levantine and Egyptian Arabic differ from Modern Standard Arabic and from each other in words and sounds.
Arabic voice AI built for how the Gulf actually talks.
Most voice AI is built in English and translated. VYZR was built in Dubai for callers who switch between Arabic and English mid-sentence, say local area names their own way and expect a voice that sounds right. Gulf Arabic (Khaleeji) has been tested on production calls.
Why Arabic voice AI is hard
These are the problems that make generic voice agents sound robotic to Gulf callers.
Code-switching
"I want to book a موعد for Sunday" is normal in Dubai. The agent must follow both languages without losing context.
Names and places
Al Barsha, Jumeirah Village Circle, a customer's family name: misheard names break trust fast.
A voice that fits
An accent or tone that feels foreign makes callers hang up before the first answer.
How to test any Arabic voice agent (including ours)
Use your real callers
Test with recordings or staff who speak like your customers, not a scripted demo.
Mix the languages
Switch between Arabic and English inside sentences and check the agent keeps up.
Say the hard names
Use your neighbourhoods, product names and common family names.
Check the transcript
Read what the agent heard. Mis-transcribed numbers and names are the first thing to fix.
Arabic and English on one agent, on calls and WhatsApp
VYZR answers in Arabic and English, supports more than 100 languages, and has tested Gulf Arabic on production calls, including more than 10,000 calls for Zain Middle East Properties. The same agent continues the conversation on WhatsApp in the customer's language. We do not claim every dialect: test the one your callers speak, and we will tune the agent with you.
What is Khaleeji Arabic?What is code-switching?Arabic support compared
Arabic voice AI: questions
Which Arabic dialects does VYZR support?
VYZR works in Arabic and English, and Gulf (Khaleeji) Arabic has been tested on production calls. For other dialects, we test with your own callers before go-live rather than promise coverage.
Can callers switch between Arabic and English?
Yes, Gulf callers do it all the time. Test it on your own scenarios during the demo.
Is Arabic more expensive?
No. VYZR plans charge by AI minutes, the same in Arabic and English.
Call it in your own Arabic.
A 15-minute call. Hear an agent handle your own scenario in English or Arabic.