Head to head · checked 2026-11-09

Zoko vs Wati

Zoko is whatsApp commerce platform built for Shopify brands; Wati is whatsApp Business API platform with a team inbox, broadcasts and AI agents. Here they are side by side from their own pricing pages, with VYZR as a third option for Gulf teams.

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Side by side

ZokoWatiVYZR
Entry price$49.99/mo Starter, $79.99 Plus, $139.99 Elite$59/mo Growth, $119 Pro, $279 Business (billed yearly)$149/mo Starter (400 min), $349 Pro (1,000 min, WhatsApp), $699 Ultra
How you paySubscription + per-conversation fee (Starter $0.015 markup); Meta paid directly at its rate cardSubscription + Meta message charges (markup not stated)Plan with AI minutes; overage $0.16–$0.23/min; Meta WhatsApp rates passed through with no markup
ChannelsWhatsApp, Instagram, MessengerWhatsApp, Instagram, Messenger, web; voice agents on BusinessPhone calls, WhatsApp, web chat (one agent, shared memory)
ArabicCheck with the vendorCheck with the vendorArabic and English; Gulf Arabic (Khaleeji) tested on production calls; 100+ languages
WhatsAppCore productCore productNative, official WhatsApp Business API (official Meta partner)
Phone callsNot a phone-call productVoice AI agents on the Business planCore product: inbound and outbound, warm and cold transfers, UAE numbers on e& and du
SetupSelf-serve via the Shopify App Store; 7-day trialSelf-serveBuild it yourself, or the VYZR team sets it up

Where each one is strong

Zoko

  • Every feature on every plan
  • Commerce add-ons for order tracking and chat ordering

Wati

  • Low entry price for a WhatsApp team inbox
  • AI agents and credits on every plan
How to choose

Zoko or Wati?

Pick Zoko if every feature on every plan matters most. Pick Wati if low entry price for a WhatsApp team inbox matters more. Watch for: ai add-ons charged per resolution or per order (Zoko); voice only on the top plan (Wati).

VYZR adds what WhatsApp-first tools are lighter on: an AI agent that answers your phone line too, books into your calendar and hands over with the full story, with Meta's WhatsApp rates passed through with no markup.

Zoko vs Wati: questions

Which is cheaper, Zoko or Wati?

Zoko: $49.99/mo Starter, $79.99 Plus, $139.99 Elite. Wati: $59/mo Growth, $119 Pro, $279 Business (billed yearly). The real cost depends on your volume and add-ons.

Which one supports Arabic?

Zoko: Check with the vendor. Wati: Check with the vendor.

Is there an option that does calls and WhatsApp together?

Yes. VYZR runs phone calls, WhatsApp and web chat on one AI agent with shared memory, in Arabic and English.

Go deeper

More on each one

VYZR vs ZokoVYZR vs WatiZoko pricingZoko alternativesWati pricingWati alternatives

Sources

Where these facts come from

Vendors change prices and features often. Confirm current details with each vendor before you buy, and tell us at info@vyzr.ai if anything here is out of date.

See it on your own calls

Hear an agent handle your own scenario.

A 15-minute call. Hear an agent handle your own scenario in English or Arabic.