Built for large enterprise contact centres
VYZR vs PolyAI
PolyAI: Enterprise voice AI for customer service calls. VYZR AI: AI agents that answer, qualify and book across phone calls, WhatsApp and web chat, in Arabic and English, built in Dubai. Here is how they compare on price, channels, Arabic and setup, from each company's own pages.
At a glance
| PolyAI | VYZR | |
|---|---|---|
| Entry price | Not published on the homepage; API credits offered to new accounts | $149/mo Starter (400 min), $349 Pro (1,000 min, WhatsApp), $699 Ultra |
| How you pay | Enterprise deployments; dialog model API with free starting credit | Plan with AI minutes; overage $0.16–$0.23/min; Meta WhatsApp rates passed through with no markup |
| Channels | Phone calls and other channels via Dialog Studio | Phone calls, WhatsApp, web chat (one agent, shared memory) |
| Arabic | Multilingual model; languages not listed on the homepage | Arabic and English; Gulf Arabic (Khaleeji) tested on production calls; 100+ languages |
| Check with the vendor | Native, official WhatsApp Business API (official Meta partner) | |
| Phone calls | Core product for enterprise contact centres | Core product: inbound and outbound, warm and cold transfers, UAE numbers on e& and du |
| Setup | Enterprise-led deployments | Build it yourself, or the VYZR team sets it up |
Where PolyAI is strong
Its own dialog models
Things to weigh with PolyAI
- Prices not published
- Aimed at large enterprises rather than SMEs
VYZR puts phone calls, WhatsApp and web chat on one agent with shared memory, answers in Arabic and English, and can be set up for you, so you do not need engineers to run it.
Choose PolyAI or VYZR?
Choose PolyAI if its strengths above match how your team works. Choose VYZR if you want one agent for calls and WhatsApp, Arabic that suits Gulf callers, UAE numbers on e& and du, and the option to have it set up for you.
VYZR vs PolyAI: questions
How much does PolyAI cost?
Not published on the homepage; API credits offered to new accounts. Enterprise deployments; dialog model API with free starting credit.
Does PolyAI support Arabic?
Multilingual model; languages not listed on the homepage. VYZR works in Arabic and English, with Gulf Arabic tested on production calls.
Does PolyAI handle both WhatsApp and phone calls?
WhatsApp: Check with the vendor. Calls: Core product for enterprise contact centres. VYZR runs both on one agent with shared memory.
How much does VYZR cost?
$149/mo Starter (400 min), $349 Pro (1,000 min, WhatsApp), $699 Ultra.
Where these facts come from
- PolyAI website · checked 2026-11-09
- VYZR pricing
Vendors change prices and features often. Confirm current details with each vendor before you buy, and tell us at info@vyzr.ai if anything here is out of date.
Hear an agent handle your own scenario.
A 15-minute call. Hear an agent handle your own scenario in English or Arabic.