Full call-centre software, not just an agent
VYZR vs Maqsam
Maqsam: MENA cloud call centre with an Arabic-first AI agent and Arabic speech recognition. VYZR AI: AI agents that answer, qualify and book across phone calls, WhatsApp and web chat, in Arabic and English, built in Dubai. Here is how they compare on price, channels, Arabic and setup, from each company's own pages.
At a glance
| Maqsam | VYZR | |
|---|---|---|
| Entry price | Not published; sales-led | $149/mo Starter (400 min), $349 Pro (1,000 min, WhatsApp), $699 Ultra |
| How you pay | Contact form; 7-day trial once you qualify; no setup fees | Plan with AI minutes; overage $0.16–$0.23/min; Meta WhatsApp rates passed through with no markup |
| Channels | Phone (call centre, IVR), AI agent | Phone calls, WhatsApp, web chat (one agent, shared memory) |
| Arabic | Arabic-first agent and in-house Arabic speech recognition | Arabic and English; Gulf Arabic (Khaleeji) tested on production calls; 100+ languages |
| Check with the vendor | Native, official WhatsApp Business API (official Meta partner) | |
| Phone calls | Core product; local numbers incl. Saudi, UAE, Jordan | Core product: inbound and outbound, warm and cold transfers, UAE numbers on e& and du |
| Setup | Sales-led trial | Build it yourself, or the VYZR team sets it up |
Where Maqsam is strong
Arabic speech recognition built in-house
Things to weigh with Maqsam
- No public pricing
- Call-centre focus; WhatsApp scope unclear
VYZR publishes its prices and starts self-serve from $149 a month, with calls, WhatsApp and web chat on one agent, so smaller Gulf teams can start this week instead of after a sales cycle.
Choose Maqsam or VYZR?
Choose Maqsam if its strengths above match how your team works. Choose VYZR if you want one agent for calls and WhatsApp, Arabic that suits Gulf callers, UAE numbers on e& and du, and the option to have it set up for you.
VYZR vs Maqsam: questions
How much does Maqsam cost?
Not published; sales-led. Contact form; 7-day trial once you qualify; no setup fees.
Does Maqsam support Arabic?
Arabic-first agent and in-house Arabic speech recognition. VYZR works in Arabic and English, with Gulf Arabic tested on production calls.
Does Maqsam handle both WhatsApp and phone calls?
WhatsApp: Check with the vendor. Calls: Core product; local numbers incl. Saudi, UAE, Jordan. VYZR runs both on one agent with shared memory.
How much does VYZR cost?
$149/mo Starter (400 min), $349 Pro (1,000 min, WhatsApp), $699 Ultra.
Where these facts come from
- Maqsam website · checked 2026-11-09
- VYZR pricing
Vendors change prices and features often. Confirm current details with each vendor before you buy, and tell us at info@vyzr.ai if anything here is out of date.
Hear an agent handle your own scenario.
A 15-minute call. Hear an agent handle your own scenario in English or Arabic.